Terms & Conditions

Please read these Terms before using Policyhum.in. This section provides a clear overview of how the platform works, how payments are handled, and what to expect regarding insurance cashback offers.

Using the platform

Policyhum.in is an online insurance platform India experience intended to help customers explore insurance categories, manage their policies and vehicles, and track insurance cashback offers after payment.

Account and authentication

Customers and admin users authenticate through Firebase Authentication. Your access is role-based on the backend. Admin access is restricted to the configured support email.

Payments and verification

Payments are processed using Razorpay. After payment, Policyhum.in verifies the Razorpay signature on the backend before recording transaction details.

Cashback/refund eligibility

Policyhum.in offers 10% to 30% insurance cashback offers for eligible transactions. Cashback/refund is processed within 45 days of payment for eligible cases, subject to applicable rules and validation.

FAQ

Are cashback offers guaranteed?

Cashback/refund eligibility depends on applicable rules for the selected insurance category and the verified transaction details. Where eligible, cashback is typically processed within 45 days.

What happens if I need help later?

You can contact Policyhum.in using the Contact page, and your customer portal can help you view transaction and cashback/refund status.

Is my Business Central data exposed?

No. Business Central integration credentials are kept on the backend. The frontend interacts with Policyhum.in APIs only.