Privacy Policy

This Privacy Policy explains how Policyhum.in collects, uses, and shares information when you use our online insurance platform India experience. It also covers how we handle data related to policy management and insurance cashback offers.

Information we collect

When you sign in, we receive authentication data from Firebase Authentication. We may also store customer profile details such as your name, email, phone, and address to support policy and vehicle management.

How we use your information

We use your information to provide core features, including viewing policies/service items, managing vehicles, recording transactions, and tracking cashback/refund status (typically within 45 days for eligible cases).

Payments

Payments are processed through Razorpay. Sensitive payment data is handled by Razorpay. Policyhum.in does not store raw card/payment credentials on our own servers.

Business Central integration

We use Microsoft Dynamics 365 Business Central APIs on the backend to synchronize customer and policy data. You can configure the integration in your server environment. The frontend never receives Business Central credentials.

Sharing and disclosure

We share data with service providers that help us deliver the platform (for example, Firebase for authentication and Razorpay for payments). We may also share information if required by law or to protect our rights.

Your choices

You can review and update some profile fields in the customer portal. For account-related questions, contact us using the information on the Contact page.

FAQ

Do you store my passwords?

No. Passwords are managed by Firebase Authentication. Policyhum.in verifies your Firebase session on the backend.

How do cashback/refund updates work?

Transactions are recorded after payment verification. Cashback/refund status is then tracked for eligible transactions, typically processed within 45 days.

Is this an online insurance platform India?

Yes. Policyhum.in provides an online insurance platform India experience with policy management and cashback tracking.